Delivery Information
Delivery Rates:
We currently offer FREE shipping to the UK and Ireland on any order over
£45 / €50.
Any order under the amount specified above will incur a nominal delivery
charge. This is calculated in the checkout, you can check the price in step 1
of the checkout before placing your order.
We also offer very competitive shipping to Austria, Belgium, Bulgaria,
Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Latvia,
Lithuania, Luxembourg, Netherlands, Poland, Portugal (Mainland), Romania,
Slovakia, Slovenia, Spain (Mainland), Sweden. To determine the shipping cost to
your country please add the item to your cart and proceed to step 1 of the
checkout to see the specific cost for shipping.
When your order is shipped we will email you with your tracking data and
the details of your shipment so you can track your parcels. Please be aware
that some of our 3 in 1 travel systems are packed in two separate parcels, one
for the travel system and the other for the car seat and they may arrive on
different days. Once you have received your tracking details from us you may be
able to track the shipment on our couriers website. If you have any queries in
relation to your shipment it is recommended to contact the courier as the
parcel would no longer be in Infababy's possession. Our courier details are
below:
GLS Group Ireland
Phone: 00353 (0)1 8606200
Website: www.gls-group.eu
Email: service@gls-ireland.com
Delivery Times:
The following delivery times are for items that are IN STOCK at the time
of purchase. Items that are ordered before 2pm on a business day will result in
the following approximate timescales for delivery to your door. Please see the
availability information on the product listing page for the current stock
status.
Some items may be available for PRE-ORDER so the delivery times apply
from when the goods arrive into stock in our warehouse and are then shipped.
The PRE-ORDER feature allows you to reserve the item before the stock arrives
into our warehouse.
UK Standard Shipping: 2-5 business days
UK Priority Express Shipping: 2 to 3 business days
Ireland Standard Shipping: 1 to 3 business days
Ireland Priority Express Shipping: 1 business day
Greater Europe Standard Shipping: 5-14
business days
Great Europe Priority Express Shipping: 5-7
business days
Please note: In some very rare instances for countries outside of the EU
your parcel may get delayed in border customs but this is completely out of our
control and this usually adds less than 1-2 days to your expected delivery
date.
We may be able to delivery parcels to outside of Europe. Please contact
us for more information and pricing.
All orders are despatched take place at 2pm daily. If your
order is placed before 2pm on a business day then your order will be shipped at
2pm that day. If your order is placed after 2pm on any given business day then
your order will be despatched, or shipped at 2pm the next day.
Despatching or shipping only takes place when we are open on
a business day. Despatching does not take place on weekends, bank holidays, or
other national holidays.
If you have paid for express postage and we have not met the
timescales mentioned as above we will refund your priority shipment postage
costs. Only applicable if we have shipped over the abovementioned timescales,
not below.