6K+ Reviews***BREXIT UPDATE / NOTIFICATION***
Please note all UK mainland orders will now ship from our UK distribution hub in Liverpool. Therefore there will be no taxes or duties on delivery. The product price you see on our website is the final price to our UK customers, guaranteed! We are now also offering next day delivery to all UK mainland customers from our Liverpool depot.
***DELIVERY UPDATE REGARDING COVID19***
Due to the current pandemic we want to inform all of our customers deliveries are on schedule to be delivered as per normal.
As Infababy supply much needed equipment to parents in these unprecedented times we are still functioning to near full capacity to honour all online orders. Our couriers are also still committed to delivering all parcels unless otherwise notified.
Further to this please note that there could be a small delay on the side of the 3rd party couriers. This could add 1 or 2 days delay on receiving your order. Other than that all operations are functioning as normal. Most staff are working remotely, but that will not slow down our service to our customers.
We will keep this page updated should there be any changes to our service regarding COVID-19.
As this situation can change at any time please keep up to date with us on our delivery page.
Stay Safe. Infababy.
Premium Delivery Service:
We provide a fully tracked courier delivery service as standard on all orders. Prior to your delivery you will receive
an email with your tracking number/s, details on how to track your order and the courier details. Orders in the United Kingdom mainland will be shipped from our Liverpool depot and delivered by ParcelForce Worldwide. We provide this delivery service for free on all orders above £45.
We currently offer FREE shipping in the UK on any order over
£45.
When your order is shipped we will email you with your tracking data and
the details of your shipment so you can track your parcels. Please be aware
that some of our 3in1 travel systems are packed in two separate parcels, one
for the travel system and the other for the car seat and they may arrive on
different days. Once you have received your tracking details from us you may be
able to track the shipment on our courier's website. If you have any queries in
relation to your shipment it is recommended to contact the courier as the
parcel would no longer be in Infababy's possession. Our courier details are
below:
ParcelForce Worldwide (UK mainland Customers)
Phone: 0044 (0)344 8004466
Website: https://www.parcelforce.com
Tracking Link: https://www.parcelforce.com/track-trace
Contact Link: https://www.parcelforce.com/contact-us
Northern Ireland:
Due to changes from Brexit, Northern Irish orders must be placed on infababy.ie and will be shipped from our warehouse in Ireland.
Delivery Times:
The following delivery times are for items that are IN STOCK at the time
of purchase. Items that are ordered before 2pm on a business day will result in
the following approximate timescales for delivery to your door. Please see the
availability information on the product listing page for the current stock
status.
Some items may be available for PRE-ORDER so the delivery times apply from when the goods arrive into stock in our warehouse and are then shipped. The PRE-ORDER feature allows you to reserve the item before the stock arrives into our warehouse.
UK Standard Shipping (FREE): 1-3 business days
UK Next Day Delivery (£4.95): 1 business day if ordered by 2pm*
Please note:
All orders are shipped at 2pm daily. If your
order is placed before 2pm on a business day then your order will be shipped at
2pm that day. If your order is placed after 2pm on any given business day then
your order will be shipped at 2pm the next business day.
Shipping only takes place when we are open on
a business day. Shipping does not take place on weekends, bank holidays, or
other national holidays.
If you have paid for express postage and we have not met the
timescales mentioned as above we will refund your priority shipment postage
costs. Only applicable if we have shipped over the above mentioned timescales,
not below.
