Premium Delivery Service:
We provide a fully tracked courier delivery service as standard on all
orders. Prior to your delivery you will receive
an email with your tracking number/s, details on how to track your order
and the courier details. Orders in the United Kingdom will be delivered
by ParcelForce Worldwide and orders in the Republic of Ireland will be
delivered by GLS Couriers. We provide this delivery service for free on
all orders above £45 / €50. Orders below this value incur a £10/€10 fee for delivery. For full delivery information please see the following link: Infababy Delivery Information
Easy No Hassle Returns:
*Please note we are not offering home collections from the UK
temporarily as per our couriers instructions. All couriers have
suspended collections until further notice due to the large backlog of
orders awaiting delivery to the UK and from the UK to Ireland. We are
working hard with the couriers to find a solution to be able to offer
low cost collections. We will update this page when we know more. We
estimate this to be resolved by February 1st 2021.
We are now offering easy / no hassle returns on all products. There is a small charge of £10/€10 for collection of items such as Car Seats and Strollers or £20/€20 for larger items such as Double Strollers, Travel Systems and Cotbeds. All other smaller products incur a charge of £10/€10. This is a premium value service where our courier partner will collect the product from your home, a neighbor or your place of work on a day of your choosing.
Why do we charge? We only charge the customer a small fraction of what the cost would normally be for a courier home collection. We are sold exclusively online so we want our customers to be 100% happy and committed to our products by trying them out in their own home before using fully. So why not try Infababy today. You will like us, or your money back – minus the small collection fee. For full returns information please see the following link: Infababy Returns Information