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About Us

***BREXIT UPDATE / NOTIFICATION***
Please note all UK orders will now ship from our UK distribution hub in Liverpool. Therefore there will be no taxes or duties on delivery. The product price you see on our website is the final price to our UK customers, guaranteed! We are now also offering next day delivery to all UK customers from our Liverpool depot.

***DELIVERY UPDATE REGARDING COVID19***

Due to the current pandemic we want to inform all of our customers deliveries are on schedule to be delivered as per normal.

As Infababy supply much needed equipment to parents in these unprecedented times we are still functioning to near full capacity to honour all online orders. Our couriers are also still committed to delivering all parcels unless otherwise notified.

Further to this please note that there could be a small delay on the side of the 3rd party couriers. This could add 1 or 2 days delay on receiving your order. Other than that all operations are functioning as normal. Most staff are working remotely. We are currently experiencing a delay to our customer service responses due to a high volume of queries. We appreciate your understanding and cooperation at this time.

We will keep this page updated should there be any changes to our service regarding COVID-19.

As this situation can change at any time please keep up to date with us on our delivery page. 

Stay Safe. Infababy. 


Infababy® was born to make the world a better place for parents and baby. We have worked tirelessly to bring our collection of Travel Systems, Prams, Strollers, Carseats and More to the UK. Our products have been tried and tested and have passed all UK standards with distinction

The Brand for Exceptional Parents and Happy Children

You won’t find our products anywhere else as we sell our products exclusively online on our website. Beware of imitation products. 

We are proud members of the Baby Products Association and our products have won many prestigious awards. Please check the products detail page in question for more information on awards won. 

We are rated Excellent on Trustpilot with thousands of reviews. Some of the latest ones are listed below. We strive to give all of our customers an impeccable service:



We also have thousands of product reviews via Stamped.io. Stamped is an independent product review platform. Product reviews can be seen on each product where reviews have been collected.

An Average of 4.8 out of 5 stars from over 4000 reviews collected so far using Stamped.io independent reviews.

 

These are just a few points about us, want to know more, just ask :-)


Infababy Company Details:


Company: Baby Gear Ltd t/a Infababy, Unit B1, Graylaw Industrial Estate, Wareing Road, Liverpool, United Kingdom. We are currently an online only store and do not have a showroom.


Customer Service: help@infababy.com


Customer Service Opening Hours: 9:30am - 5:30pm Monday to Friday. Closed Saturday, Sunday & Bank Holidays.


For all customer service and order queries please contact us by emailing help@infababy.com. Due to a high volume of queries we endeavor to answer all emails within 48 hours on weekdays and within 72 hours on weekends and bank holidays.


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As Recommended in Healthy Child by Dr. Ranj Singh, celebrity pediatrician, and on Mail Online